Learn more about us
How we are transforming patient care
is to help hospitals and healthcare institutions provide the highest quality of care possible.
is to guide the clinician to the best choice for the first dose of antibiotics and to the definitive answer before the second dose is due.
Who We Serve
Our goal is to help providers across all health system venues make tangible improvements to the health of their patients.
In addition to health systems, ILÚM is working with organizations such as the CDC, State Departments of Health, and countries seeking to impede the exponential problems driven by infectious diseases, to make a broader impact on public health around the world.
Who We Serve
Our goal is to help providers across all health system venues in the continuum of care, and to make tangible improvements to the health of their patients.
In addition to health systems, ILÚM is working with organizations such as the CDC and state Departments of Health, as well as countries seeking to impede the exponential problems driven by infectious diseases, to make a broader impact on public health around the world.
Riaan Erwee, CA(SA)
AS ILÚM’s Chief Operating Officer, Riaan is responsible for leading the overall operations and finances of the organization, as well as business development activities.
Riaan is one of the co-founders of ILÚM and has over 25 years of experience operating across a broad spectrum of functions in Finance, Operations, Supply Chain Management and Global ERP Systems Deployment in the US and abroad.
Riaan spent over 21 years with Merck & Co., Inc. most recently as Executive Director in Business Development, Strategy & Operations, which included sourcing and closing multiple deals and managing the execution of strategic corporate initiatives from incubation to full scale operations. Riaan also served as a board member on invested entities. In previous roles, Riaan has contributed his business acumen and analytic skills to create value for the company by simplifying manufacturing, regulatory and supply chain operations, as well as transforming business processes managed with ERP systems. Riaan started his career as an external auditor at E&Y.
Riaan is a Chartered Accountant (CA) and holds a Honors Bachelor of Accounting Science from the University of South Africa and a Bachelor of Commerce in Accountancy from the University of Pretoria. He was also a Certified Supply Chain Professional (CSCP) from the American Production and Inventory Control Society (APICS).
W. Joseph Ketcherside, MD FAANS
Joe Ketcherside, MD is an experienced medical informaticist and business leader with a strong clinical and industry background. As Chief Innovation Officer, Joe is part of senior management and is responsible for identifying and developing new strategies for ILÚM as we focus on Precision Medicine for Infectious Diseases, and he leads the Clinical Team. He is the project lead and executive champion for ILÚM’s state-wide system to track multi-drug resistant organisms for the New York State Department of Health.
Dr. Ketcherside was the co-founder of Cognovant, Inc., a consumer health informatics company specializing in mobile, personal health technologies and the creator of the PocketHealth mobile PHR platform. He was Chief Medical Officer of Quire, LLC, a data analytics company with artificial intelligence systems that uncover population-wide trends and patterns in unstructured Electronic Medical Record text. As CEO of Ketcherside Group, LLC, an independent consultant to health systems and technology companies, he provided strategic insight for technology adoption and product development.
Dr. Ketcherside graduated from the Pritzker School of Medicine at the University of Chicago, and practiced neurosurgery for 11 years in Kansas City, MO in a community practice as well as serving as Chief of Neurosurgery at the University of Missouri – Kansas City. After further education in the Software Architecture Department at UMKC, he left clinical practice to work with Cerner Corp as an engineer, physician executive, and product management director for physician systems. He subsequently worked at TheraDoc, Inc. as Chief Medical Officer and VP for Corporate Strategies.
Dr. Ketcherside then served as Senior VP and CMIO for Methodist Healthcare in Memphis TN, where he led their EMR and CPOE initiatives. He was also the co-director of the Biomedical Informatics Unit of the University of Tennessee Health Sciences Center Clinical and Translational Science Institute, which he helped to create. Following that, he was CMIO at Heartland Health in St. Joseph MO, and the Medical Director for the Lewis and Clark Information Exchange, a regional HIE. In all of these roles, he was responsible for system design, implementation and adoption across the enterprise.
Jonathan Olson has spent more than 20 years developing and implementing clinical informatics solutions. This journey to improve the quality of healthcare has taken him from hospital IT departments to multiple start-ups, two of which resulted in being acquired.
He served as CTO at TheraDoc, ActiveCare and VisualShare addressing problems in diabetes management and imaging informatics. Now with ILÚM Health Solutions he is focusing on infectious diseases. Jonathan is a computer scientist with additional training in bioinformatics.
Paul Faraclas, MBA
As ILÚM’s Chief Commercial Officer, Paul is responsible for the integrated commercial success of the organization. He currently oversees Global Sales and Marketing functions to drive business growth and market share.
Paul brings over 30 years of healthcare leadership experience, that includes working with over 4,000 hospitals, ASCs and practice clients. He has driven over $200M in provider savings through the implementation of technology that enabled operations and process redesign. In addition to building several SaaS solutions, Paul built 2 national benchmarking solutions for hospitals and ASCs that synthesized and reported outcome, process, quality, financial and experiential data for over 2B data points.
Paul spent a decade as President and CEO of Voyance, LLC, healthcare’s 1st authenticated electronic surveying firm. After growing staff, clients and revenues by more than 10X, his firm was incubated by SPH Analytics, where he served as SVP, Patient Experience Solutions. Paul was a Principal at ISH, Inc. (now PwC Healthcare), leading over 100 consulting engagements for 75 hospitals. As Sales Director at USi (now AT&T), Paul helped integrate solutions from 8 acquisitions, that saw revenue grow from $20M to $140M in 18 months.
Paul spent nearly 15 years at Anthem, Inc. in numerous business and technology roles that spanned claims, eligibility, underwriting, provider and business intelligence implementation and redesign. He served as Chief Strategy Officer for Lumeon, LTD., Vice President of Sales at iVantage Health Analytics, and as an adjunct professor for the University of New Haven’s Health Care Administration Master’s program.
Paul holds an MBA, with a concentration of Health Care Management from the University of New Haven, as class Valedictorian. He earned an undergraduate degree in Economics at Clark University, with distinction.
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ILÚM continuously evaluates strategic and tactical partnerships with leading healthcare organizations. We seek to align with innovative companies that share the same passion ILÚM has for enhancing the delivery of care across the patient continuum. Our interest is seeking those that complement our portfolio of solutions and services to help deliver transformative programs. Together, we drive great performance.
ILÚM Health Solutions is a subsidiary of Merck Healthcare Services and Solutions.